FAQ
What services does CamAccess Technology offer?
We provide CCTV systems, access control, video intercom solutions, electric fencing, alarm systems, and gate automation for homes, businesses, and institutions across Mombasa and the Coast region.
Do you offer a free site survey?
Yes. Every installation project begins with a site assessment, either in person or based on details you share with us, so we can design a system suited to your specific property.
Do you serve areas outside Mombasa town?
Yes, we install across the wider Coast region, including Nyali, Bamburi, Kanamai, Mtwapa, Shanzu, and Diani.
How do I get a quote?
You can request a quote through our website's contact form, via WhatsApp, or by calling us directly at +254 793 940 993. We'll arrange a site survey and send you a tailored quote.
Is the site survey free?
Yes, site surveys are provided at no cost and with no obligation to proceed.
How is payment structured?
A down payment is required at contract signing to begin sourcing materials. The remaining balance is due upon completion of installation. Full payment terms are detailed in your installation agreement.
How long does installation take?
This depends on the size and complexity of the project. A typical residential CCTV installation may take 1 day, while larger commercial systems can take several days. We'll give you a realistic timeline during your quote.
Will you need to drill into my walls?
In most cases, yes , secure mounting of cameras, sensors, and equipment typically requires drilling. We take care to minimize impact, but CamAccess Technology is not responsible for repainting or restoring wall surfaces affected by necessary drilling, as outlined in our installation agreement.
Do I need to provide anything on installation day?
For remote viewing setup, having a stable internet connection (minimum 1 Mbps upload) arranged with your ISP helps us configure the system properly on-site. For certain installations, having a monitor/screen and router available helps us confirm output before we leave.
Do your installations come with a warranty?
Yes. CCTV installations are covered by a one (1) year warranty on workmanship and components, covering labour and replacement/repair of defective parts.
What does the warranty not cover?
The warranty does not cover damage from misuse, unauthorized modifications, acts of nature, vandalism, third-party accessories not supplied by us, or issues arising after renovation/construction work done by other parties.
What if something goes wrong with my system after installation?
Contact us as soon as you notice an issue. We'll assess the system to determine the cause and provide warranty service if it's covered, or a repair quote if it falls outside warranty terms.
Can I view my CCTV footage remotely?
Yes, we set up remote viewing via mobile app for every CCTV installation, provided you have adequate internet service at the property.
Are you a registered/licensed/certified company?
Yes. CamAccess Technology is a registered business in Kenya (Business Name Registration No. BN-55S9PPRM), operating under Bakhashwein Enterprises. Our technicians are also certified installers for Hikvision and Dahua, two of the world's leading CCTV and security equipment manufacturers, so every system we install meets manufacturer-standard quality and configuration.
How can I contact CamAccess Technology?
Phone: +254 793 940 993 | Email: info@camaccess.co.ke | Address: Meru Road, Opposite Kenya Orient Insurance, Mombasa, Kenya
Is CamAccess Technology related to Fon-Fix Repairs?
Yes. CamAccess Technology was established in December 2025 as an independent security and access solutions brand, having grown out of services originally offered under Fon-Fix Repairs. Both brands operate under Bakhashwein Enterprises.
